Privacy Policy

Last updated: 2024/10/07

At New Gate Energy, we prioritize the protection of our customers' privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Introduction

This Privacy Policy governs how New Gate Energy (referred to as "we," "us," or "our") collects, uses, maintains, and discloses information from users of the website ww.tendconlifts.co.za. By using or accessing our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal data:

Personal Identification Information

This includes your:

Name
Email address
Company name
Physical address

Payment Information

We collect payment details necessary for processing purchases, such as fuel orders or related services.

Usage Data

This includes information on how you interact with our website, including your:

IP address
Browser type
Operating system

Cookies and Tracking Data

We utilize cookies and similar tracking technologies to improve your experience on our site and analyze website traffic.

How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: This includes fulfilling fuel orders, responding to inquiries, and offering customer support.
To Improve Our Website: We analyze user behavior to improve the website’s functionality and overall user experience.
To Process Transactions: We securely handle payments, refunds, and other financial transactions.
To Send Promotional Communications: With your consent, we may send emails about new products, special offers, or company updates, which you can opt out of at any time.
For Legal Compliance: We use your data to ensure compliance with applicable laws, including tax reporting and contractual obligations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for specific purposes, such as:

Payment Processors: To securely process transactions.
Logistics Partners: To coordinate fuel deliveries.
Marketing Partners: To send promotional emails, if you have opted in.
Legal Requirements: We may disclose your data to comply with legal obligations or protect our rights.

Cookies and Tracking Technologies

Our website uses cookies to collect information about how you interact with our site. This helps us:

Improve website functionality and user experience.
Track user preferences and behavior.
Analyze website traffic using tools such as Google Analytics.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use some features of the website.

Data Security

We take the security of your personal information seriously and implement a variety of measures to safeguard your data from unauthorized access, disclosure, or destruction. These include:

SSL encryption for data transmission.
Secure servers with restricted access.
Regular security audits and updates.

Retention of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data under certain circumstances.
Restriction: Request that we limit the processing of your personal data.
Objection: Object to the processing of your personal data for direct marketing or other purposes.
Data Portability: Request to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected].

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy regularly. Your continued use of the website after any changes are made will indicate your acceptance of those changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]
Phone: 0810457094
Address: 293 New Modder Extension 8 Benoni 1501